If You want to change or return a purchase item in , You can do it in a maximum of 15 days from the delivery date.
If You would like to exchange the item for another one, You will have to make a new order, and return the first order.
All return items must be in perfect conditions, unused, unwashed, and with the label. Items that don't fulfill the above requirements will be rejected.
Customers should always request items return via email: , or by phone: 0034 952606247
Once you have request the return, wrap your items securely and make sure to include your invoice. Send the parcel to the following address:
Calle Keromnes, 8
You can make your delivery going a post office ( Correos ) sending by certificated post or sending by the courier company You choose.
Be aware, Baby Bloom Kids will not accept the costs of a returned delivery. the cost of the returned delivery always will be asume by the client, except for a irregular merchandise. In that case, Baby Bloom Kids will take care of all the costs.
And will take care of the round of the amount of the order in the same way they were paid.
Online clients have the right of withdrawal in 7 days from the day They receive the items. We need The client send the order to our warehouse. As soon as We receive the order and confirm is in perfect conditions, unused, unwashed, and with the label We will proceed to make the refund of the amount of the items. We never refund the delivery cost. If you exceed the 7 days, We will make a coupon withe the value of the item or items returned with a of 6 months validity and just can be used in our website.